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Customs Supervisor

Department Logistics Reports to Logistics and Operations Director
Contract Permanent Site Hume International Head Office, Charlo
Hours Monday – Friday, 08:00 – 17:00


Minimum Qualification and Experience

  • Matric.
  • Tertiary qualification advantageous.
  • Syspro experience advantageous.
  • Proficient in the use of the Microsoft Office Suite.
  • Intermediate to advanced Excel skills.

Soft Skills

  • Strong analytical ability.
  • Excellent communication skills.
  • Outstanding organisational and leadership skills.
  • Problem-solving aptitude.

Main Duties/Key Results Areas

  • Apply for ITAC and Market Access permits.
  • Calculate and process duties and taxes to be paid.
  • QC’s entries received from the Clearing Agents in order for them to pay all duties and taxes on our behalf.
  • Liaise with internal departments regarding status of all clearances.
  • Enter details onto specialised customs software.
  • Allocate correct permits depending on types of goods being imported.
  • Deal with application of duty refunds and tariff reclassification.
  • Be fully conversant with import and export laws and regulations. You will be expected to maintain your understanding and keep up to date with changes as they occur.
  • Prepare necessary import documentation.
  • Liaise with officials in various agencies to ensure goods are cleared through customs or quarantine.
  • Management of the Bond Register at Ziqenye Cold Store.
  • Manages control and integrity of all bonded stock.
  • All and any other related tasks and duties as required by the employer from time to time.

Please note that only candidates who meet the above criteria will be considered for shortlisting.

To apply for this vacancy, please email

If you are appointed to the post, as part of your pre-employment check we will be required to verify your identity. The document/s you present for this purpose will be checked for their authenticity. Please note that all candidates must subject themselves to criminal, credit and qualification checks.

As part of you pre-employment checks, we will also be required to obtain satisfactory, written references. Please ensure that the referee details which you provide on your application form are correct. We require at least one written reference from your current or most recent line manager. We are only able to accept references from a professional work email address.


  • To undertake any other duties as requested by the Director, commensurate with the skills and experience of the post holder.
  • To have responsibility for the Health, Safety and Welfare of self and others and to comply at all times with the requirement of the Health and Safety Regulations.
  • To ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity.
  • To comply with Hume International Policies.
  • To undertake such duties as may be required from time to time as are consistent with the responsibilities of the position and the needs of the service.
  • This job description is not an exhaustive document but is a reflection of the current position. Details and emphasis may change in line with service needs after consultation with the post holder.